Thanks to everyone who has placed an order recently, we really appreciate your support and we're working 18 hours a day to get them all ready and posted out to you quickly. We know that many of you are stuck indoors at the moment and eager to get moving on your projects, but please be patient while we get your orders shipped out:
- Please allow at least 7 working days from placing your order before contacting us for an update.
- Once you've received your shipment confirmation emails, please allow at least 14 days in the UK, 28 days in Europe and 6 weeks across the Rest of the World, before contacting us about your delivery.
The postal services all around the globe are working in very difficult circumstances, with limited staff and restricted delivery routes, so we're seeing a lot of delays in the system. Once we've shipped your packages there's nothing that we can do to speed them up, so please be patient while the postal people get your packages to you.
Thanks again to everyone, we hope you're keeping yourselves safe through this strange time.